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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Erin Gruba

July 17, 2024

5  out of  5 rating by Erin Gruba
"Karen and her team are always willing and ready to help. Karen goes above and beyond to assist her clients with their needs and is very personable."
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Jake Cowan

June 29, 2024

5  out of  5 rating by Jake Cowan
"I've been working with Karen Ayers and her team since I moved to Chicago in 2007!! She is always responsive, was a huge help to me when I started my consulting business and needed to figure out the right insurance for my work, and I trust her with all of my insurance needs."
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Ned Reece

June 28, 2024

5  out of  5 rating by Ned Reece
"Karen Ayers ius a total Rock Star insurance agent. Take your stuff to her and you will be well looked after. Set it and forget it."
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Genevieve Barba

June 25, 2024

5  out of  5 rating by Genevieve Barba
"I always receive a prompt email response for any of my questions, and always feel like a priority!"
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Ramon Robles

June 24, 2024

5  out of  5 rating by Ramon Robles
"I was a bit hesitant on moving all my home & auto policies at first. However, Karen and her team made the process of switching insurance companies seamless - we are so glad we did. Karen is incredibly knowledgeable which helped my wife and I decide what the best options were for us. We have a rental unit and various other lines of coverage to worry about, it was a relief to have an insurance agent that genuinely cared about our concerns. No to mention she did a phenomenal job on our insurance policies and coverages – and still managed to save us money over our previous coverage. I recommend Karen to all my friends and family now, you should not hesitate to reach out - you will be pleasantly surprised!"
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Bryan Y

June 18, 2024

5  out of  5 rating by Bryan Y
"I’ve been a loyal customer of Stare Farm for many years, and their service has always been outstanding. Their response time is impressively fast, and their team is consistently helpful. I’ve never encountered any problems and am very satisfied with my experience. Highly recommend them!"
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E Z

June 14, 2024

5  out of  5 rating by E Z
"I've been with them for 16 years, even after I moved. I'm lucky to have as my team."
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Ginger Plesha

June 12, 2024

5  out of  5 rating by Ginger Plesha
"Karen and her team are amazing!!! They are sincerely there when you need them!"
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Christina Coleman

June 5, 2024

5  out of  5 rating by Christina Coleman
"Karen and her team are topnotch! Super responsive and a pleasure to deal with every time I call. Karen always goes the extra mile to explain our options. Highly recommend :)"
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Tom Cotter

April 30, 2024

5  out of  5 rating by Tom Cotter
"Fantastic staff! Very communicative and helpful with great rates!"
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Bill Strausberger

April 29, 2024

5  out of  5 rating by Bill Strausberger
"Karen and her associates make a terrific team. I've been with Karen and friends for more than a decade maybe two. They insure my house and car. They are prompt, thorough and ALWAYS available. Whether you currently have an agent or not I would look into her and her team. Bill"
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Mike Bove

April 11, 2024

5  out of  5 rating by Mike Bove
"Karen has handled my homeowners insurance for multiple properties for over 7 years at this point. Her and the team are always prompt and professional and make the whole process very easy and streamlined. It's been a pleasure working with them over the years and I highly recommend!"
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Mindy Kyle

April 3, 2024

5  out of  5 rating by Mindy Kyle
"We have been with Karen’s team for close to 20 years. They are easy to get a hold of with quick questions and great to work with. Karen often will review your policies with you to see if there can be any more savings. Plus State Farm is an excellent insurance company."
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Vega_1111

April 2, 2024

5  out of  5 rating by Vega_1111
"Karen has been our agent for over 20 years, and we couldn’t be happier with the high level of customer service from her and her team. Grateful to have her as our agent!"
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Betty Levine

April 1, 2024

5  out of  5 rating by Betty Levine
"I've been with Karen for several years and she and her team are always very responsive and helpful in any situation. Karen by far is THE best agent!"
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Voltairine de Cleyre

March 25, 2024

5  out of  5 rating by Voltairine de Cleyre
"Wonderful customer service!"
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G Black

March 24, 2024

5  out of  5 rating by G Black
"I’ve worked with Karen and her team for over 20 years. They have always been extremely helpful and responsive."
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Max Heinritz

March 22, 2024

5  out of  5 rating by Max Heinritz
"Very fast, thorough, and responsive when establishing policies. Web portal is nice too."
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Jennifer Brown

February 28, 2024

5  out of  5 rating by Jennifer Brown
"Update 2/28/24: Karen has now been my agent for 19 years, and the service level remains consistently fantastic! Karen Ayers has been my insurance agent (home owner's and renter's insurance) for nearly 17 years. Karen and her staff are prompt, respectful, HELPFUL, kind, responsive... They have helped me with policies, questions and more, and have been wonderful every time. Highly recommended!"
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Seong K

February 20, 2024

5  out of  5 rating by Seong K
"Thomas and the team were great helps in updating the policy. The whole process was very speedy and and easy thanks to the team."
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Katy Herforth

February 20, 2024

5  out of  5 rating by Katy Herforth
"I relocated to Chicago in 2021 and have enlisted Karen's office for all of my insurance needs since then (renter's + auto). Her office is always so friendly when I communicate with them and very responsive! 10/10 recommend :)"
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Adam Ferguson

February 18, 2024

5  out of  5 rating by Adam Ferguson
"I've loved having Karen as my agent. Over the past year and a half, I've needed help with two separate issues -- my car being totaled from being rear-ended, and a broken water pipe in my bathroom. In both instances, my insurance has been fantastic, and the service Karen has provided has been tremendous. She's been easy to get a hold of, communicative, and has taken the time to explain some difficult to understand insurance processes with me. Highly recommend!"
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Mark Knobel

February 8, 2024

5  out of  5 rating by Mark Knobel
"Karen Ayers and her team, Thomas included, are very passionate and knowledgeable professionals. They promptly responded to all the questions I had and provided the best quotes for my policies. Highly recommend for great and reliable service."
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Gavin McNicol

February 2, 2024

5  out of  5 rating by Gavin McNicol
"Karen and Maure are awesome! And their colleague who assisted us with a claim was great too. Very honest and realistic."
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Zach Harrington

January 9, 2024

5  out of  5 rating by Zach Harrington
"Karen has been supporting me with various insurance policies from renter's insurance policies to personal article policies for the last decade. She's friendly, helpful, and educated - I recommend her for anyone looking for any sort of insurance policy."