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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mike Rivera Photo

August 28, 2023

5  out of  5 rating by Mike Rivera Photo
"Karen and her team were phenomenal at helping me switch over to the right policies both for my personal car, home, but also small business. I would highly recommend her services and expertise. Also I live in Uptown, Chicago support local!"

Christopher Janczak

August 2, 2023

5  out of  5 rating by Christopher Janczak
"Long time client of Karen Ayers! Her and her staff are amazing from the second I walked into their office! Just bought a new car and was so each and stressless to get my insurance updated with her. I would suggest anyone looking for insurance to call her!"

Chelsey Park

July 28, 2023

5  out of  5 rating by Chelsey Park
"Always promt response from this team. I highly recommend them! They are very helpful in answering any questions you have."

Aimee Ramirez

June 22, 2023

5  out of  5 rating by Aimee Ramirez
"Karen and her team have not only been amazing at helping my family and I secure coverage for our home and car, and helped us navigate insurance coverage amid life changes (new home and new car), they also went above and beyond when it came time to file a claim. We fell victim to the 2022 holiday-season extreme cold with a burst pipe in our kitchen while we were out of town. Amid staffing shortages due to the holidays and increases in claims among other clients with similar problems, Karen and her team didn't skip a beat! They provided immediate assistance and referrals to contractors and mitigation services to begin the repair process. Within 24 hours or learning of the flood on our house, a team was onsite removing wet drywall and placing fans and dehumidifiers in the affected areas. Insurance isn't just about having coverage, its critical to have a team on your side that can help navigate this very complicated system when chaos ensues. Karen and her team do just that. I can't recommend them enough!"


May 3, 2023

5  out of  5 rating by nammikka
"So far, Karen and her team have been very empathetic and quick to resolve all my car problems that I’ve had. They also helped us save money by informing us of certain bundles when we didn’t even know. I am pleased with their service and won’t be changing anytime soon. Plus state farm has the best prices and rates out there!"

Shane Winn

April 28, 2023

5  out of  5 rating by Shane Winn
"Always a responsive team with the right answers."

Gerson Contreras-lule

March 17, 2023

5  out of  5 rating by Gerson Contreras-lule
"(Translated by Google) They are the best! Thank you very much for your help. (Original) Son los mejores! Muchas gracias por su ayuda."

Alan Justin Arrieta

March 8, 2023

5  out of  5 rating by Alan Justin Arrieta
"Great agent and great team. So much better than dealing with random people at an 800 number. Every experience has been a good one since I became a client 2015. I recommended that anyone looking give them a call. Thank you, Karen!"

Jamie Holesha

March 4, 2023

5  out of  5 rating by Jamie Holesha
"I am so, so grateful for Karen and her amazing staff. I primarily work with Maure, who is phenomenal, but everyone there has always been so kind and helpful as well! Karen has been my agent since 2014, when my previous State Farm agent retired and she took over my policy. She is absolutely PHENOMENAL at what she does... she's incredibly knowledgeable, has helped me through moves and life changes and is prompt and super efficient in her correspondence. She has researched the best options for me and has time and again proven to be a trustworthy advocate. I highly recommend this team, they're the greatest!"

Alan Fuhs

February 22, 2023

5  out of  5 rating by Alan Fuhs
"I've been a customer of Karen's for almost 20 years with both business and personal issuance. Karen and her team are elite and always put me, as a customer, first. They don't just sell insurance; they have been trusted advisors that worked with me as my family's circumstances changed over the years. Their responsiveness and thoroughness in handling matters is impeccable."

Michael DiFranco

February 11, 2023

5  out of  5 rating by Michael DiFranco
"Karen and her team are always helpful, informed and responsive to all our needs. We have been with her agency for many many years and whatever our pressing need is at any point in life, she is there!! exactly what you want and expect from a top quality agent!! Rare, appreciated, and applauded. Thanks Karen/Team!"

Dan Rooker

February 9, 2023

5  out of  5 rating by Dan Rooker
"Karen, Mauré, and the team have always been an awesome resource for us. We know that they care about our insurance needs and that’s what matters. With the Karen Ayers State Farm agency, it doesn’t feel like a transactional relationship, even though a lot of people think of their auto insurance, homeowner’s insurance, and other insurance policies as transactional. Just can’t say enough good things!"

Abram Cano

January 23, 2023

5  out of  5 rating by Abram Cano
"As a 3+ year renter's, auto, condo, and HOA policy holder- Karen and her team have been incredibly helpful and responsive to all of my inquires and claims. If you are looking for a new insurance agent, put Karen Ayers and team towards the top of your list."

Jonathan Pena

December 19, 2022

5  out of  5 rating by Jonathan Pena
"I have been working with Karen for a couple of years and she helped me through my first condo claim and I was so thankful for her support. It was an extremely stressful time but Karen took the time to walk me thru the process and offered sound advise. I would highly recommend working with her!"

Kate Geisler

December 7, 2022

5  out of  5 rating by Kate Geisler
"Karen and her team have always been helpful and supportive during difficult times with our properties. We have a variety of insurances through Karen and her personal touch/knowledge of the industry and State Farm as a whole is appreciated. I definitely recommend Karen and team for your insurance needs."

Anne T

December 1, 2022

5  out of  5 rating by Anne T
"There isn't a better insurance agent out there than Karen Ayers. We've been with her for two decades, and she's always organized, responsive, empathetic, and completely on your side when it comes to claims. (She's also very funny, which isn't a requirement of an agent, but it's a nice bonus!) She's the best!"

Candace Sterling

November 22, 2022

5  out of  5 rating by Candace Sterling
"I have been a customer for several years and Karen and her team has consistently provided exceptional service! They are also very professional and friendly."

Todd Livergood

November 18, 2022

5  out of  5 rating by Todd Livergood
"I've been with Karen Ayers at State Farm for 12 years. I've recently had a difficult condo issue and had to file a claim. Karen and her team were able to navigate me through what I needed to do, and she fought hard to ultimately get my damages covered and paid for. She was very knowledgeable and responsive throughout. She made what was a very stressful situation a lot less stressful, and would highly recommend her."

Joanne Haralampopoulos

November 11, 2022

5  out of  5 rating by Joanne Haralampopoulos
"Karen has been my insurance agent for over 20 years. She is trustworthy, efficient and a wonderful person to work with during a crisis. She has always had my best interests in mind."

Eve Camargo

October 12, 2022

5  out of  5 rating by Eve Camargo
"Karen Ayer’s State Farm Agency has been the best Insurance Agency I’ve ever worked with!! The staff are very welcoming and thorough. They are very professional and have always gone above and beyond for their clients! Truly an amazing team!!"

Jonas Sileika

October 6, 2022

5  out of  5 rating by Jonas Sileika
"Karen and her team go above and beyond to help when needed. Could not ask for a better insurance agent."

Krystle Sercu

October 5, 2022

5  out of  5 rating by Krystle Sercu
"Working with Karen had been amazing! I recommend her and her agency!"

Jackie Banks

August 18, 2022

5  out of  5 rating by Jackie Banks
"I have been with Karen for some odd 15 years??? Have always had a great and prompt experiences. Home ins, renters insurance and car insurance. I was in a horrible head on accident early 2020 and thank goodness both us us had state farm. It made the transfer of bill pay easier, she made sure my bills were taken care of by the guilty party, and all was done. Fair rates, good driver/low mileage rates. Highly recommend. Jackie B."

J E Kaufman

June 16, 2022

5  out of  5 rating by J E Kaufman
"Karen has been our State Farm Agent for more than 10 years - she was our agent when both of our kids learned to drive. She understands what it's like to worry about insurance coverage with high school, and then college kids. Even when our kids grew up to move elsewhere, Karen helped connect them with agents in other states. She is also a longtime member of the LGBT Chamber of Commerce. When I send her an email, Karen is very responsive. I recommend her very highly!"

Erica Navar

May 5, 2022

5  out of  5 rating by Erica Navar
"Very responsive and efficient team. Karen went out of her way to get in touch with SF claims for me when I was having issues and has followed up with me since. She does a great job of making sure that I'm doing ok and that I have what I need from her office."